Professionalism and Integrity

Web Development, Operations Management, Project Management, Customer Experience, User Experience, Executive Support, Administrative Support, Technical Support, Customer Support, Research, Translation


What I Do

About Me

I specialize in Web Development, Operations Management, Project Management, Customer Experience Management, Administration, and Executive Support.

I provide solutions for your personal and business concerns and requirements.

I work on administration, recruitment, project and operations management, customer support, billing and order processing, training and technical writing.

I set up and manage domains and web hosts, and develop and maintain websites.

I set up project management systems and help desk systems.

I also specialize in internet marketing, SEO, article marketing, and social networking.

I can help you:

  • document and streamline your business processes
  • manage your projects and business operations
  • recruit, train and manage your staff

  • handle customer accounts including billing management, order processing and after sales service and support
  • develop your websites and social media presence

I am willing to take on other tasks and able to quickly acquire knowledge and expertise in new skills and technology.

A former immediate supervisor said, “Fara has a unique talent for managing 1000 tiny details while never losing track of the big picture. She has great foresight and can anticipate problems before they arise, coming up with strategies to manage problems and improve efficiency. She is thoughtful, has excellent analytical skills, can be tough when necessary while always maintaining a pleasant and approachable demeanor, and she has an admirable work ethic.”

My clients also said that I am “simply superb” and “fast, smart and makes the extra step to do the work” as well as “she has always been on top of things, and has added new idea’s [sic] and is extremely create [sic] in ways to help build our business and Customer base.” They feel that “the projects are in highly capable hands” and “Fara is by far one of the best decisions we have made in our Company to employee [sic].”

The tools, systems, platforms, and software I use include, but are not limited to:

  • Kayako
  • Teamwork Projects, Desk, and Chat
  • Zendesk
  • Zoho
  • Google Apps (Drive, Docs, Sheets, Slides, Forms, My Maps, Gmail)
  • Microsoft Office Suite

Disclosure: Some of the links in this post are ‘affiliate links.’ This means if you click on the link and purchase the item, I may receive an affiliate commission.